No issue on my part, i have 3 characters and all of them on 200+ floors before S2 update. Maybe the issue is when you reach floor 200??
It's a bug, we'll fix it in the next update, you can also give me your account email and i'll reset your season progress to solve this problem
I got the same problem ):
@Issandy Borges OK, please log out for a while
@Issandy Borges I've reset your season progress, please try again.